Setup
1
Go to Integrations
Navigate to Settings > Integrations > Gmail.
2
Authorize
Sign in with Google and grant read-only access.
3
Test the connection
Ask about a recent email.
Capabilities
Search your inbox
Live email search
Privacy: who can see what
Knowledge extracted from your Gmail is only visible to you, not the rest of your org — only the person who connected their Gmail can reference it in Indexbrain. This is different from most other integrations (which are org-wide), because a personal inbox is not shared company data.What Indexbrain does not do in Gmail (yet)
- No attachments — never fetched or parsed.
- No write access — Indexbrain cannot send, reply, or modify labels.
How data moves
New inbox messages sync on your configured processing interval.Troubleshooting
An email isn't showing up yet
An email isn't showing up yet
- Automated senders (notifications, no-reply addresses) are excluded by design.
- Otherwise, wait for the next scheduled sync, or trigger a manual sync.
I reconnected Gmail — why did visibility change?
I reconnected Gmail — why did visibility change?
- Gmail connections made before July 2026 didn’t have per-person scoping. Reconnecting applies the fix — content becomes visible only to you going forward.